Online property industry review site, allAgents, has called for Purplebricks Chairman, Paul Pinder, to step down in order to steer the company in a new direction. Following Purplebricks’ recent announcement that it was putting itself up for sale and warning of serious issues facing its future, allAgents suggests that the company requires fresh leadership.
Martin McKenzie, spokesperson for allAgents, said: “Purplebricks doesn’t need to be sold, all that is required is a new chairman and a fresh direction. Even Nicola Sturgeon knows when it’s time to go!”
McKenzie went on to criticise Purplebricks for failing to improve its customer experience, stating that “Based on the industry’s very own review platform, Purplebricks is the worst rated agent in the UK for customer experience, yet on Trustpilot and Feefo, they are 4 and 5 star rated. How is this possible?”
This is not the first time allAgents has taken issue with Purplebricks. In 2017, the online review site accused the company of corporate bullying after it threatened legal action over the publication of negative reviews. allAgents challenged the validity of Purplebricks’ Trustpilot reviews and called for an independent audit, which Trustpilot declined. Purplebricks’ early investor, Paul Pinder, became the company’s Chairman in 2015 and is the last of the original leaders to remain.
McKenzie continues, “Both consumers and investors are no longer being fooled and that a change in leadership is necessary for the company’s future success.
For more information, please contact allAgents at [email protected].
Press release ends
allAgents is the UK’s largest review website for the property industry
Contact: Martin Mckenzie
tel: 0333 000 2027